Show All Answers

1. How is my gas bill calculated?

A base rate of $12.14 for household meters is added to the cost of gas used, plus 1% tax. The unit cost (1,000 cubic feet) is determined by the City’s cost per unit, plus an additional $2 per unit for repayment of state gas loan.

2. How is my water bill calculated?

The base rate is $22 for a household meter inside the city limit plus the cost of water used outside city limits the household base rate is $32.74. The unit cost (1,000 gallons) is a tiered rate:

• 1 to 10 units (1,000 to 10,000 gallons) is $5.89 per unit
• 11 to 15 units (10,001 to 15,000 gallons) is $7.29 per unit
• More than 15 units (over 15,001 gallons) is $9.24 per unit

3. Am I required to have recycling?

Recycling is required by ordinance for all residential properties within Kechi City Limits. Because of the contract for recycling services, and the City processing the bills for trash and recycling, customers using Waste Connection for trash are given a preferential rate. Recycling is $4.25 per month and trash service is $12.50 per month.

4. How is my sewer bill calculated?

Sewer charges are based upon the winter average water use. Water use for December, January and February are averaged to determine the sewer charges. These are calculated in March, and become effective for March usage which is reflected on the April bill. For new customers, the sewer charge will be the City’s average winter water use.

Base rate for Sewer inside the City Limits is $22.04 and each unit is $9.57.  The base rate for outside the City Limits is $33.06 and each unit is $9.57.

5. If I have a leak, what are my responsibilities?

When leaks occur on the customer’s side of the meter (the water or gas went through the meter), the customer is responsible for repair and usage. If the leak occurs prior to going through the meter, it is the City's responsibility to repair, and you are not charged for usage.

6. How much trash am I allowed to put with my trash cart?

You can put up to 10 extra bags with your cart at no additional charge. However, if you have large items like couches, mattresses, dressers, or carpet, there is additional bulk charges. Please contact City Hall at 316-744-9287 to make arrangements for bulk pick ups.

7. When is my Utility Deposit refunded?

For a homeowner the deposit is refunded with interest after two years and for a renter after five years, if the account has been kept in good standing.  If the owner/renter moves out prior to those lengths of time, the deposit is refunded upon final payment being received. 

8. Can I have autopay for my utility account?

Yes.  You need complete an Autopay Agreement Form and submit it to City Hall.  The first bill will be a pre-authorization and will need to be paid using another method.  After processing the auto-pay, your bill will show "DO NOT PAY - AUTOPAY" under the balance due.  

9. Can I have my bill emailed to me?

Yes.  Please send an email to kbrown@kechiks.gov with name on the account and the email address the bill is to be sent.

10. Can I view my account online?

Although you cannot view the account online, you can view your balance.  If you go to Online Payment Link, you can enter your account number and last name on the account to view the current balance.  You do not need to make a payment to view.

We are moving forward with new utility billing software, which when implemented will allow you to access other billing account information.